Useful numbers
The right number, when you need it.
Quick access to council, utility and benefits services for people living across Birmingham and the West Midlands.
View the directory
Contact directory
Helpful services in one place.
Choose an area or service below. On a mobile phone, tap a telephone number to call.
Can't find the service or organisation you need?
Contact our team01Birmingham+
- Birmingham Council Tax0121 303 1113
- Birmingham Benefit Services0121 464 7000
- Birmingham Refuse Collection0121 303 1112
02Sandwell+
- Sandwell Council Tax0121 368 1155
- Sandwell Benefit Services0121 368 0800
- Sandwell Refuse Collection0121 368 1177
03Utilities+
- National Gas Emergency Service0800 111 999
- Severn Trent0345 750 0500
- South Staffs Water0800 389 1011
04Wolverhampton+
- Housing Benefit and Council Tax01902 551166
- General ServicesMonday to Thursday: 9am to 5pm · Friday: 9am to 4.30pm01902 551155
- Meals On WheelsMonday to Friday: 8am to 2pm01902 556677
- WV Active (Leisure Centres)01902 55101
05Benefits+
- Universal Credit0345 600 0723
- Employment and Support Allowance0345 608 8545
- HMRC Tax Credits0345 300 3900
- Child Benefit0300 200 3100
Please note
Service telephone numbers can change. If a number is unavailable, check the relevant council, utility provider or GOV.UK website for the latest contact details.